Scheduling Policy

We take pride in our work and want to get you back into production as quickly as possible. The following policy sets our standards for scheduling.

We hope you will understand if we have to bump you around some so we may attend to customers in more urgent situations, as we expect you would appreciate it if you are the one in urgent need.

	Customers in good standing will receive priority service.
	Customers with down production will be dubbed “emergency service” and receive priority.
	A purchase order number is required to schedule time.
	Customers in poor standing may be placed on “payment-in-advance” terms.
	The time scheduled will be our first available based on our time estimates of current jobs.
	Rescheduling may be necessary based on time overrun or under-run of time estimates.
	If your needs can be moved up in the schedule we will do so.

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Contact Terri Sanford with any feedback on this site at 303-823-9242 or moldingresource@gmail.com.